Job Details
- Client Account Manager
Company Name
- FULL CREATIVE PRIVATE LIMITED
Company Address
- Chennai, Bangalore/Bengaluru (WFH during Covid)
Job Roles & Responsibilities
- Liaise between clients and internal teams to ensure the timely and successful delivery of solutions pertaining to our client’s needs as you will act as the Single Point Of Contact (SPOC).
- Maintain strong, lasting, and trustworthy relationships with clients.
- Assist clients with all their queries pertaining to Billing, Complaints and General Inquiries, and Updates.
- This will involve handling calls, emails, and chats. Assist internal employees with their clarifications and queries.
Vacancy
- 10
Shift Details
- The shift is from 9 pm to 6 am (Night Shift) and should be able to work on weekends.
Job Location
- Work From Home during Covid
Experience
- Both Fresher and Experience 0-5 year(s)
Skills
- Creative, enthusiastic, and energetic with great interpersonal skills and should be able to present ideas with conviction.
- Good customer service skills with a knack for soft skills and telephone etiquette.
- Ability to work in a fast-paced work environment with spontaneity.
- Should be able to approach problems logically and rationally to help with the clarity of decision making.
- Excellent written and oral communication. Willingness to learn and adapt.
Education
- Any Graduate
- Diploma in Any Specialization
Contact Details
Last Date
- From Nov 22
Apply Mode
Additional Information’s
- Refer Naukri details once