Wipro now announced a job vacancy for a International Voice Process. Below that mentioned about job Details. Please read all details, after that interested and eligible candidates can apply directly.
Job Post Name
- International Voice Process
Job Released By
- Wipro
Education Qualifications
- Any Degree
Work Location
- Kolkata, Hyderabad/Secunderabad, Pune, Chennai, Bangalore/Bengaluru, Delhi / NCR, Mumbai (All Areas)
Roles and Responsibilities
Provides information to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
• Maintains and manages professional knowledge of entire products and services line offered by the bank to ensure exemplary customer service.
• Initiates sales and cross sells banking products and services to ensure targets are met.
• Ensures interactions with customers are as per banks set procedures and regulations in order to meet service standards.
• Channel complex customer complaints and resolve customer queries to the right quarters for effective resolution.
- Maintains awareness of the department’s business continuity plan and undertake appropriate training to ensure correct action is taken in the event of an incident or disruption.
- Performs assigned operational tasks and ensures adherence to timescales and high degree of accuracy whilst providing excellent customer service and adhering to all appropriate process and procedures and enables department to achieve high performance standards without compromising on quality.
Salary
- Not Mentioned
Experience
- 0-3 years of experience Phone banking / Customer Service experience expertise in International voice based process .
Skills
- Communication Skills
- Problem Solving
- Customer Focus
- MS Office
Perks and Benefits
- Cab facilities, Incentives.
Shift Details
- Open to relocate
Contact Details
- WhatsApp : 8240650779
- archita.chakraborty1@wipro.com
Additional Information
- Send CV at WhatsApp : 6292238499 (HR SARFOR MORE INFORMATION DROP YOUR CV ON THE GIVEN NUMBER OR YOU CAN DROP YOUR CV IN THE GIVEN MAIL ID
- Apply this job with using your Naukri Profile (Click Here)
Please Note
- We don’t charge any amount for hiring, be aware of any such activity and we will be not responsible for such activity. (Tamil New Jobs)