Paytm Auditor Job 2022 – Any Degree

     Paytm now announced a job vacancy in Quality Auditor – Senior Associate. Below is that mentioned about this job Details. Please read all details, after that interested and eligible candidates can apply directly.

Job Post Name

• Quality Auditor – Senior Associate

Job Released By

• Paytm Naukri Portal

• Monitoring calls/Emails and providing detailed feedback for continuous enhancement to match with the service delivery standards
• Doing process compliance audits to keep a tab on process hygiene
• Ensure strict adherence to company policies and procedural guidelines
• Ensuring successful launch of new process
• Responsible for taking certification of new agents, which includes online tests, 2 mock calls, and feedback.
• Taking sessions on the basis of weaker areas identified from audited calls.
• Mystery shopping to check the product knowledge of executives.
• Timely escalation of Quality issues to client and ensure timely resolution.
• Maintaining Data for Internal Purposes and for Quarterly reviews.
• Participating in call calibrations scheduled internally or scheduled by the clients

Education Qualifications

• Any Degree

Work Location

• Chennai, Bangalore/Bengaluru

Gender

• Both Male & Female

Salary

• Open to Discuss 

Experience

• Both Fresher and Experienced 

Skills

• Service delivery
• Call monitoring
• Audit compliance
• Process compliance
• Quality Auditor
• Testing

Age Limit

• Not Mentioned

Apply Mode

• Online

Contact Details

• Website

Apply Link

Please Note

• We don’t charge any amount for hiring, be aware of any such activity and we will be not responsible for such activity. (Tamil New Jobs)