Trigent Software now announced a job vacancy for a HR voice. Below that mentioned about job Details. Please read all details, after that interested and eligible candidates can apply directly.
Job Post Name
- HR voice
Job Released By
- Trigent Software
Job Description and Role
- Process customer requests (Network, orders, provisioning, Post activations, billing)
- Provision and management of Consumer and Small Business- NBN Orders
- Validates & Verify customers details provided by Sales from various legacy systems
- Remediate the fall out as per the Order remediation guide and Panviva work Instructions
- Escalating the dependencies to the relevant teams for any assistance
- Ensure compliance adherence and timely completion of milestone
- Effective communication on order status to Customers/Stakeholders
- Effective communication with other business units to obtain the required information to successfully manage the Customers order
- Work collaboratively with teammates to solve customer issues as quickly and as efficiently as possible.
- Updating & keeping records of customer interactions, transactions, comments and complaints as per defined process guideline
- Take Ownership of and always keep customer commitments.
Education Qualifications
- Not Mentioned
Work Location
- Bangalore / Mumbai
Shift Details
- US / shift (Rotational)
- 6 days working (Rotational week off)
Salary
- ₹ 2,75,000 – 3,00,000 P.A.
Experience
- Not Mentioned
Skills
- Good written and verbal communication skills.
Age Limit
- Not Mentioned
Selection Process
- Interview
Apply Mode
- Online
Contact Details
- puneeth_p@trigent.com – 8555863442
- Pradeep_g@trigent.com – 8867196681
- Please contact on the given contact numbers or can share CV
Apply Link
Additional Information
- Looking for Immediate Joiners, should be flexible to work from the office
- Two way cab facility is provided.
- If Any Quires please contact mentioned number
Please Note
- We don’t charge any amount for hiring, be aware of any such activity and we will be not responsible for such activity. (Tamil New Jobs)