Marriott now announced a job vacancy in Guest Services Associate – FO. Below is that mentioned about this job Details. Please read all details, after that interested and eligible candidates can apply directly.
Job Post Name
- Business Development Association
Job Released By
- Marriott Naukri Job Portal
Job Description and Role
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys.
- Ensure rates match market codes, document exceptions.
- Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room.
- Advise guest of messages.
- Clear departures in the computer system.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information.
- The answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
- Arrange transportation for guests/visitors.
- Count and secure bank at beginning and end of shift.
- Cash-guests checks, processes all payment types, vouchers, paid-outs, charges, and provides change.
- Notify Loss Prevention/Security of any reports of theft.
Education Qualifications
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys.
- Ensure rates match market codes, document exceptions.
- Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room.
- Advise guest of messages.
- Clear departures in the computer system.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information.
- The answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
- Arrange transportation for guests/visitors.
- Count and secure bank at beginning and end of shift.
- Cash-guests checks, processes all payment types, vouchers, paid-outs, charges, and provides change.
- Notify Loss Prevention/Security of any reports of theft.
- Any Degree
Work Location
- Chennai
Gender
- Both Male & Female
Salary
- Not Disclosed
Experience
- Both Freshers and Experienced (0-3 Years)
Skills
- Housekeeping
- Supervisor
- Station
- Loss prevention
- Manager Quality Assurance
- BillingBanking
- Programming
- Management
Age Limit
- Not Mentioned
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