ACT Fibernet Chennai is hiring for Experienced Customer service voice. Below that mentioned about job Details. Please read all details, after that interested and eligible candidates can attend interview directly.

Job Post Name

  • Customer service voice process role

Job Released By

  • ACT Fibernet Chennai 

Job Role

  • The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution

Job Description

  • To provide customer satisfaction on every call / e-mail
  • To ensure closure of the ticket / e-mail within the prescribed TAT
  • To provide speedy resolution
  • To resolves product or service problems by clarifying the customer’s complaint

Education Qualifications

  • Graduate or equivalent

Work Location

  • T Nagar, Chennai

Salary

  • Discussion on Interview

Age Limit

  • Below 35

Week Off

  • 6 days working & 1 rotational week off
  • Rotational day shifts

Experience

  • Minimum of 0 to 6 Years of work experience in English voice process
  • Experience in customer service or call center background preferred

Skills

  • Strong communication skills
  • Good interpersonal skills
  • Should know English & Tamil (or) Kannada / Telugu / Hindi

Selection Process

  • Direct Interview

Interview Details

  • 22nd August – 27th August, 9.00 AM – 3.00 PM
  • TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028

Contact Details

  • Vinay (9500081270)

Additional Information

Please Note

  • We don’t charge any amount for hiring, be aware of any such activity and we will be not responsible for such activity. (Tamil New Jobs)
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