Job Post Name

  • CXQO Associate


Job Released By

  • Amazon


Job Description

  • Perform data collection tasks related to an Amazon device, application, or service. 
  • Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines. 
  • Participate in process improvement to increase the quality, efficiency, and accuracy of your team’s processes. 
  • Partner with your team manager when your work is delayed or blocked due to technical issues. 
  • Report issues with tools and software to the development team when necessary. 
  • Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.


Vacancy Available

  • Not Mentioned


Apply mode

  • Online


Application Fees

  • Not Mentioned


How to Apply?

  • Create profile Naukri website (Link Below)
  • Apply with using that profile

Education Qualification

  • Bachelor’s degree.


Job Location

  • Work From Home – Chennai


Salary

  • Attractive and competitive salary


Experience

  • 0 –  2 two years of experience in a contact center or equivalent


Skills (Preferred Qualifications)

  • Proven record of delivery of performance metrics in an Operations environment 
  • Practical knowledge of data processing needs and trade-offs 
  • Experience working in virtual environments 
  • Experience with root cause analysis 
  • Experience driving process improvement initiatives and/or Lean/6 Sigma training


WFH Information

  • This is permanent work from home 
  • Its mandate for you to have Power back up 
  • Good internet connection with LAN
  • The candidate should be based in Chennai, the candidate outside the Chennai location will not be considered


Contact Details

Additional Information

  • Ability to work any shift including nights, weekends, and holidays.
  •  Comfortable working in an ambiguous and fast-paced environment. 
  • Must be able to work virtually in a work-from-home environment. 
  • High attention to detail.
  • Opportunity to work in a world-class organization Benefits package


Apply Link

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