Sutherland hiring for AR collections portfolio. Below that mentioned about job Details. Please read all details, after that interested and eligible candidates can apply directly.
Job Post Name
- AR collections
Job Released By
- Sutherland
Job Role
- Understanding of Accounts Receivables process
- Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
- Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
- Monitor high-risk accounts and ensure timely escalation of challenges to management
- Continually look at ways to improve the customer experience
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet the monthly productivity goals
- Reconcile complex accounts and have excellent attention to detail A day in the life
- Prepare daily aging report
- Strategize the portfolio
- Fix the root cause and collect
- Work with internal and external stake holders for better resolution
- Provide visibility to the leadership
Education Qualifications
- Degree in Finance/Accounting/Business Studies or other related areas
Work Location
- Kochi/Cochin, Pune, Chennai, Bangalore/Bengaluru, Mumbai (All Areas)
- Mentioned WFH in Naukri portal
Salary
- ₹ 1,50,000 – 2,75,000 P.A.
PREFERRED QUALIFICATIONS
- The candidate should have AR experience who has managed collections portfolio and is able to deep dive and fix the root cause for better customer experience. The candidate should be better at troubleshooting and has problem solving skills to better manage the portfolio and has good communication skills and understanding of AR management.
Experience
- 6 months to 2 years of experience in Accounts Receivables or other customer facing department experience
Skills
- Strong communication skills
- Ability to provide exceptional customer experience
- Strong communication skills, both written and verbal
- Good interpersonal skills and team player
- Ability to take initiatives, meet tight deadlines and prioritize workload
- Proficient in Microsoft Excel and Word
Selection Process
- Shortlist & Interview
Apply Link
Contact Details
- Pamela Ranet. A
- 6380522325
- (Drop your CV to this number)
Additional Information
- Any quires please contact mentioned Number
Please Note
- We don’t charge any amount for hiring, be aware of any such activity and we will be not responsible for such activity. (Tamil New Jobs)