Reliance jobs for freshers – Retail – Ajio Business Hiring Sales Officer

Job Description

• The Sales officer is the point of contact for the onboarded merchants (retailers and wholesalers) and requires working in the field as per the beat plan. 

• Adherence to beat plan and usage for Jio Beat Planner app during market visits. 

• Mapping of the retail universe and validation of database of retailers based on market visits within the territory. 

• Responsible for on-boarding of customers for the products and services on the Reliance B2B platform within the assigned territory. 

• Profiling of every retailer within the database and initial coverage to ascertain interest and enroll prospects. 

• Responsible for recruitment and onboarding of interested retailers and wholesalers, building and maintaining strong professional relationships with them. 

• Driving the usage and adoption of products and services on the Reliance B2B platform, communicating the schemes and promotions to the retailers. 

• Responsible for demonstration and handholding of each customer in the initial stages of the platform adoption to ensure that the discovery and ordering processes are in place. 

• Responsible for training and troubleshooting support for his set of customers with respect to the platform and any of its products or services. Responsible for achieving on-boarding targets, activation targets, sales/collection targets, and delivery of high-quality customer service to existing and potential customers. Act as a point of contact for attending return requests from the customers and aid in addressing their concerns